Spring Point | Matchmaking Care & Support — London
🌿  Now accepting new clients across South East London & Greenwich —  Call +44 788 273 2203
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UK Introductory Care Agency · London

We Match You With
Care That Truly Fits Your Life.

"To enhance quality of life by providing reliable, dignified and personalised support that fosters independence and community connection."

Spring Point is a regulated UK introductory agency connecting individuals and families with carefully vetted, professional non-medical support workers — so you can live life on your own terms.

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Trusted by 500+ families across South East London & beyond
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Care · Connection · Community
500+
Families Matched
98%
Satisfaction Rate
500+
Clients Matched
98%
Satisfaction
200+
Vetted Workers
24/7
Support Line
🤝 Companionship 🌙 Day & Night Sits 🏠 Domestic Tasks 🛍️ Shopping & Errands 🚌 Community Escorting ✈️ Travel Escorting 🌿 Spring Point · London 🤝 Companionship 🌙 Day & Night Sits 🏠 Domestic Tasks 🛍️ Shopping & Errands 🚌 Community Escorting ✈️ Travel Escorting 🌿 Spring Point · London
How It Works

Simple. Personal. Matched for You.

As a regulated UK introductory agency, we handle the matching — you stay in full control of your care arrangement. No agency middle-man. No hidden markups.

1
Free Assessment Call

Tell us about your needs, preferences, lifestyle, and schedule. Our advisors listen — no pressure, no jargon, no sales pitch.

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We Find Your Match

We search our vetted database of DBS-checked support workers whose skills, personality, and availability suit your requirements.

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Meet & Agree

You meet your proposed support worker before any commitment. If it's not right, we find another match — at no extra cost.

Care Begins

Your support starts at your pace. We check in regularly and adapt the arrangement as your needs evolve over time.

Our Services

Support That Moves
With Your Life

From daily companionship to overnight sits and travel escorting, every service is delivered by a personally matched, fully vetted support worker who understands your world.

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Companionship

Meaningful conversation, shared activities, memory-keeping sessions, reading, games — genuine human connection that combats isolation and lifts spirits daily.

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Day & Night Sits

Flexible sitting support during the day or overnight — providing supervision, reassurance, and peace of mind for both client and family around the clock.

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Domestic Tasks

Light housekeeping, laundry, meal preparation, tidying, and home organisation — helping maintain a clean, comfortable, and dignified living environment.

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Shopping & Errands

Accompanied or independent shopping trips, pharmacy collection, posting letters, banking errands — keeping independence alive and daily life flowing smoothly.

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Community Escorting

Accompanied access to GP appointments, social clubs, places of worship, leisure activities, and community events — staying connected to the world around you.

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Travel Escorting

Reliable accompaniment for longer journeys, UK and overseas travel, holidays, and family visits — so distance and complexity never become barriers to living fully.

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Our Mission Statement

"To enhance quality of life by providing reliable, dignified and personalised support that fosters independence and community connection."

★ 4.9
Client Rating
springpoints.co.uk
Why Choose Us

An Introductory Agency That Puts You First

As a regulated UK introductory agency, Spring Point operates differently from traditional care agencies. We connect you directly with your support worker — giving you greater control, flexibility, and value.

Enhanced DBS-Checked Workers
Every support worker on our books holds a current Enhanced Disclosure & Barring Service certificate, verified by us before any introduction.
Thorough Reference Screening
We contact and verify professional and personal references — ensuring every worker's history is transparent before you meet them.
No Binding Long-Term Contracts
Flexible arrangements to suit your situation. Increase, reduce, or pause support at any time — with no penalties or hidden exit clauses.
Personalised Matching, Every Time
We never assign workers at random. Our matching considers personality, interests, routines, and specific care needs for a genuine fit.
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You Stay in Control
As an introductory agency, we introduce the worker — but you arrange the hours, tasks, and terms directly. No third-party management of your care relationship.
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Better Value for Money
Our model means you pay the support worker directly at an agreed rate — without the mark-up of a traditional staffing agency layered on top of every hour.
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Continuity of Care
The same person, every time. Consistency builds trust — and trust is the foundation of excellent non-medical support. We rarely send a substitute.
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Always Here for You
Our team is reachable by phone and email six days a week. For urgent matters, our out-of-hours advisory line is just a call away.
Client Stories

Families Who Found Their Match

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Spring Point found someone who not only helped my mother with her shopping and errands — they became a true friend. The matching process was thoughtful and the difference has been remarkable.

★★★★★
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Rachel T.
Daughter of client · Greenwich, London
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After my stroke, getting out felt impossible. My support worker from Spring Point escorts me to my physio appointments and community group every week. I feel like myself again.

★★★★★
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George M.
Client · Lewisham, London
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We were nervous about using an introductory agency, but Spring Point explained everything clearly. The overnight sitting support for Dad has given our whole family peace of mind we can't put a price on.

★★★★★
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Adeola K.
Daughter of client · Deptford, London
Coverage

Areas We Serve

Based in Blackheath, South East London, we primarily serve Greenwich and the surrounding boroughs. Not sure if we cover your postcode? Call us — we're expanding.

Check Your Area →
Greenwich Blackheath Lewisham Deptford Eltham Woolwich Charlton Sidcup Lee Catford Brockley New Cross Bermondsey Peckham Forest Hill Bexleyheath Erith + Surrounding Areas
Start Today

Ready to Find Support
That Fits Your Life?

A free, no-obligation assessment is the first step. Our team at Spring Point will listen, understand your needs, and find you a match that genuinely works — no pressure, no rush.